Frequently Asked Questions
Please read our FAQ before sending us a message.
For orders up to $49, our shipping costs are $3.99 nationwide.
For orders over $49, shipping is free.
All parcels are track and trace with signature
We accept Visa, Master Card and NZ Internet Banking. All payments are processed in NZD
In the North Island, you should expect to receive your order overnight but allow 1-2 working days.
In the South Island, you should expect to receive your order within 1-3 working days.
All orders are dispatched before 3pm.
We receive your order and process it. We strive to process your order within 24 hours and dispatch it for delivery.
You sure do, once your order is placed, you will receive an order confirmation email with an invoice.
If you have signed up to shishaworld.co.nz, then you should be able to view past order history within your dashboard
No , Shisha World NZ is an online retailer and wholesale distributor.